HIPPA Policy

Effective Date: 05/21/2025
Last Updated: 05/21/2025

DME Medical Supplier (referred to as "Company," "we," "our," or "us") is committed to protecting the privacy and security of your Protected Health Information (PHI) in accordance with the Health Insurance Portability and Accountability Act of 1996 ("HIPAA") and applicable state privacy laws. This Privacy Policy explains how we collect, use, disclose, and safeguard PHI obtained through our website: dmemedicalsupplier.com

1. What Is Protected Health Information (PHI)?

PHI includes any individually identifiable health information that relates to your medical condition, treatment, or payment for healthcare services, and that can be used to identify you. This includes information collected via contact forms, intake submissions, online chat, appointment scheduling, or secure file uploads on our website.

2. How We Collect PHI

We may collect PHI through the following website features:

• Online intake or referral forms

• Prescription or documentation uploads

• Secure contact or consultation requests

• Live chat with our care team

• Insurance verification forms

• Customer service inquiries that involve medical details

We do not sell, rent, or license your PHI to third parties.

3. How We Use Your PHI

We may use the PHI you provide to:

• Coordinate your DME or Complex Rehab evaluation and delivery

• Verify insurance eligibility and coverage

• Submit claims to Medicare, Medicaid, or private insurers

• Respond to your inquiries or provide customer service

• Comply with federal and state regulatory or legal obligations

• Improve our services, website experience, and compliance

4. Disclosure of PHI

We may share your PHI with:

• Licensed clinicians (e.g., ATPs, therapists, physicians) involved in your care

• Insurance providers or authorized billing services

• Authorized third-party vendors or service providers under HIPAA-compliant agreements (e.g., hosting, EHR, claims systems)

• Government agencies or regulatory bodies, as required by law

• You, or your authorized personal representative, upon request

All disclosures are made in compliance with HIPAA's "minimum necessary" standard.

5. Security of Your PHI

We implement physical, administrative, and technical safeguards to protect your PHI, including:

• Secure HTTPS encryption across our website

• HIPAA-compliant web hosting and data storage

• Password-protected access to internal systems

• Regular security audits and staff training

Despite our efforts, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights Under HIPAA

You have the right to:

• Request a copy of your PHI

• Request corrections to your PHI

• Request a restriction on certain uses and disclosures

• Request an accounting of disclosures

• File a complaint if you believe your rights have been violated

To exercise these rights, contact us at:
Email: info@dmemedicalsupplier.com

Mail: 137 S State Rd 7 #303, Royal Palm Beach FL, 33414

7. Cookies & Tracking

Our website may use cookies or analytics tools to improve user experience. These do not track or store PHI unless explicitly entered in a form or upload.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage users to read the privacy policies of any third-party site they visit.

9. Changes to This Policy

We may update this HIPAA Website Privacy Policy periodically. Updates will be posted on this page with the "Last Updated" date at the top. Continued use of the website constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this HIPAA Website Privacy Policy or our data practices, please contact our Privacy Officer at: info@dmemedicalsupplier.com